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| Item number:
CIEN9-24478234 Manufacturer no.:
01-SSC-9450 EAN/GTIN:
758479094500 |
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| - Telephone/Web-based Support - for basic configuration assistance 24x7
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - access to Dell SonicWALL's electronic support tools
24x7 Support
Designed for customers who need continued protection through advanced technical support and ongoing firmware updates. SonicWall 24x7 Support provides direct technical assistance 24 hours a day, 365 days a year plus firmware updates and hardware replacement.
- 24x7 Support services include:
- Chat/Email/Web/Telephone Support - for technical assistance
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - for access to SonicWall's electronic support tools
The 24x7 Dynamic Support from Dell™ SonicWALL™ is designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates. Also, SonicWALL Dynamic Support 24x7 includes Telephone/Web-based Support, Software/Firmware Updates, Hardware Replacement, and Support Tools.
More information: Features | Number of years | 2 year(s) | | Next Business Day (NBD) | Yes | | Service time (hours x days) | 24x7 | | Compatibility | WAN Acceleration Appliance WXA 2000 |
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| Other search terms: guarantee extension, guarantee extensions, warranty, guarantee, warranty extension |
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