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| Item number: CIEN8-65373211 Manufacturer no.: UA6M0E EAN/GTIN: n/a |
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![](/p.gif) | When your PC is experiencing a problem, you want it fixed. With HP Return to Depot with Defective Media Retention, you can get assistance to resolve most issues by phone or online chat. And for more serious problems, send your unit to an authorized repair center near you. Our expert technicians will diagnose and repair your device within 4-7 business days[1] – so you can get back to business. Return to Depot is a cost-effective alternative to onsite service, and includes labor, parts, and materials. And when dealing with defective storage media, you maintain control of your sensitive data. More information: Supplier features | Support type | Return to depot | ![](/p.gif) | Place of service | Offsite | ![](/p.gif) | Warranty coverage | In warranty | ![](/p.gif) | Coverage details | Standard workdays - 9 hours | ![](/p.gif) | Duration | 5 years | ![](/p.gif) | Response time | Repaired within 3-7 business days | ![](/p.gif) | Service method | Depot repair | ![](/p.gif) | Additional information | Excludes external monitor | ![](/p.gif) | Additional support option | Defective media retention | ![](/p.gif) | Care Pack type | Electronic | ![](/p.gif) | Coverage period | 60 month(s) | ![](/p.gif) | Warranty type | S | ![](/p.gif) | Logistics options | Customer carry-in or shipment |
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