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| Item number: C1EE3-7602460 Manufacturer no.: R0E54AAE EAN/GTIN: n/a |
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![](/p.gif) | Veeam - Technical support (uplift) - for Veeam Availability Suite Enterprise - 1 CPU socket - OEM - ESD - phone consulting - 1 year - 24x7 - response time: 1 h More information: General | Type | Technical support (uplift) | ![](/p.gif) | Service Included | Phone consulting | ![](/p.gif) | Full Contract Period | 1 year | ![](/p.gif) | Response Time | 1 hour | ![](/p.gif) | Service Availability | 24 hours a day / 7 days a week | Details | Service & Support | Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year | Software | Software Title | Veeam Availability Suite Enterprise | ![](/p.gif) | Licence Qty | 1 CPU socket | ![](/p.gif) | Installation Type | Locally installed | ![](/p.gif) | Licence Pricing | OEM | ![](/p.gif) | Licensing Details | ESD |
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